Your Dealer Makes a Difference!
Please call for Innova specials 804-708-0741
When purchasing from The Longarm Network, you don’t just buy a machine . . . you get the whole package.
• Innova® Longarm Quilting Machines—the best machines available today
• TLN Exclusive Package Deals built to suit your needs
• Award winning two- or three-day New Innova® Owners Training included with purchase
• Continued education opportunities
• Service and support before and after your purchase—you become part of our Network family
• Innova® Certified staff technicians
• Our Network Team with over 100 years of combined professional quilting experience available to help you
• Membership in our Network of Innova® owners who are both hobbyists and professionals
• Multiple locations to serve you
Innova® Longarm Quilting Systems:
The whole package begins with Innova®—simply the best machines available today.
Important characteristics of Innova® longarms include their outstanding precision, durability, beautiful stitch quality, and ease of use. Modular components allow you to upgrade and modify your longarm setup at your own pace.
At The Longarm Network, we feel so strongly about proper training for new Innova® owners that we require them to attend our award winning New Innova® Owners Training prior to delivery of their machines. Proper training creates happy customers. New Innovians leave training class with the knowledge and confidence to begin quilting as soon as their machines are delivered.
Continued Longarm Education:
Continued longarm education opportunities are offered throughout the year to allow you, our Network Innovians, to learn at your own pace. The Longarm Network holds classes at both showrooms taught by local and nationally-known instructors and holds an annual four-day educational event called Birds of a Feather. Additionally, our showrooms are always open to you if you want to stop by for a little help from one of our Network quilting professionals.
Michelle and Valerie have a combined 35 years of longarm business experience, giving them a wealth of knowledge in everything from machines and customer relations to establishing and running a successful business, and they love to share with others how to establish and maintain a profitable longarm business.
The Longarm Network takes tremendous pride in offering outstanding customer service and support before and after a purchase. Keep in mind that for us, “customer service” isn’t just a buzzword—it’s our credo. Innova® Longarm Quilting Systems are “Built to Quilt,” and are so well-engineered that they are virtually maintenance free. But if our owners have issues, we take care of them. Period.
Anyone can claim they do a good job of supporting their customers, but the proof is in the quilt pudding! Our customer satisfaction rating—calculated from surveys of our customers taken by the manufacturer—is at 98%! We take that rating so seriously that we are working hard to see how we can close that 2% gap! In fact, ABM/Innova has presented the Innova Dealer of the Year Best in Customer Service Award to The Longarm Network again this year.
If you don’t believe the Innova® survey results, just ask one of our customers.
Service and Support:
Our Innova® Certified staff technicians are available during business hours, and the manufacturer offers 24/7 telephone support in case of an after-hours technical emergency.
You receive the benefit of two dealer-distributors with full training centers and a network of sub-dealers and representatives in the Mid-Atlantic and Southeast regions who all work together to provide you the support, training, and service you need in a timely manner.
Network Innovian Benefits:
When you purchase your Innova® from The Longarm Network, you become a member of our Network family of hobbyists and professionals and receive Network Innovian-only benefits. These include discounts, a 10% rebate on all showroom class fees, and referral incentives to introduce others to our Network, just to name a few.